Privacy Policy

1. Introduction

Welcome to Decarded s.r.o. (“Decarded”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

2. Data Controller

Decarded s.r.o.
IČO 22338233
Senovážné náměstí 23, Prague 1, 110 00, Czech Republic
Email: info@decarded.app

3. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: First name, last name, title.
• Contact Data: Email address, phone number.
• Account Data: Login credentials (username, password).
• Technical Data: IP address, browser type, device information, operating system, language settings.
• Usage Data: Information about your interactions with our website, app, and Services.
• Marketing and Communications Data: Your preferences regarding receiving marketing materials.
• Location Data: (If enabled) Geolocation information from your device.
• Payment Data: Limited payment-related information (handled securely by third-party processors).

We also collect anonymized or aggregated data that does not directly identify you.

4. How We Collect Data

We collect data through:

• Information you provide directly (e.g., when registering an account, contacting us).
• Automated technologies (e.g., cookies, server logs).
• Third-party sources (e.g., analytics providers, payment processors).

5. How We Use Your Information

We use your personal data to:

• Create and manage your Account;
• Provide and improve our Services;
• Send you service-related communications;
• Respond to your inquiries and provide support;
• Personalize your user experience;
• Conduct analytics and improve system performance;
• Ensure compliance with legal obligations;
• Market our Services (with your consent, where required).

6. Legal Bases for Processing (for EEA Residents)

We process your data under the following legal bases:

• Performance of a contract: To provide and manage your access to our Services.
• Legal obligation: To comply with legal requirements.
• Legitimate interests: For security, fraud prevention, service improvement, and direct marketing.
• Consent: When legally required, such as sending marketing communications.

You can withdraw your consent at any time by contacting us.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize you on return visits;
• Analyze traffic and usage patterns;
• Personalize your experience.

You can manage your cookie preferences via your browser settings.
Please note that disabling cookies may affect the functionality of our Services.

We may also use third-party services like Google Analytics to help us understand user behavior.

8. Data Sharing and Disclosure

We may share your data with:

• Service Providers: Companies that help us deliver our Services (e.g., hosting providers, email services, payment processors).
• Legal Authorities: When required by law or to protect rights, safety, and property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including countries outside the European Economic Area (EEA).
We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure adequate protection of your data.

10. Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.

Retention periods may vary depending on the nature of the data and the purposes for which we collected it.

11. Security of Your Information

We implement appropriate technical and organizational measures to secure your personal data, including encryption, access controls, and secure storage practices.

However, no security system is impenetrable. We cannot guarantee the absolute security of your information.

12. Your Rights

Depending on your location and applicable laws (especially GDPR if you are located in the EEA), you have the following rights:

• Right to access your data;
• Right to rectify incorrect or incomplete data;
• Right to erase your data (“right to be forgotten”);
• Right to restrict processing;
• Right to object to processing;
• Right to data portability;
• Right to withdraw consent at any time.

You can exercise these rights by contacting us at info@decarded.app.

You also have the right to lodge a complaint with a supervisory authority (e.g., ÚOOÚ in the Czech Republic).

13. Children’s Privacy

Our Services are not directed to children under the age of 16.
We do not knowingly collect personal data from children without parental consent.
If you believe a child has provided us with personal data, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other legal reasons.
We will notify you of significant changes through the Services or by email.

The “Effective Date” at the top indicates when this Privacy Policy was last updated.